lner ticket refund

You must apply for a refund before the end of the 28-day validity period. Travelers can apply for expense receipts with one click on the TrainPal App.

Flexible Rail Season Ticket How Much Can Travellers Save The Independent

You will likely be required to show your ticket during your journey.

. However you are strongly advised to check your journey before travelling. This is due to the impact of COVID-19 on train crew availability. If you lose your Season ticket We can issue duplicate monthly or longer Season tickets at the. Apply for a refund at the ticket office where you bought your Season ticket youll need to bring your Season ticket photocard and the replacement tickets.

For more info please visit our Anytime tickets page. Apply for a refund at the place where you bought your ticket. How do I get my refund. The refund will be calculated based on the price of an Anytime return ticket for the journey your Flexi Season is valid for the number of travel days used within the tickets validity minus a 10 admin fee.

Delay Repay if you bought your. The Anytime Return train ticket is a flexible ticket with no travel time restrictions. Book your traincoach trip on TrainPal. With at least seven weeks of validity remaining.

A refund for flexible tickets can be simply submitted and changed for Advance Tickets on your TrainPal app without having to contact customer service. However on some more rural routes you may be able to buy tickets from a conductor on board. You can claim a refund for the extra ticket twice within a 12-month period but we will charge a 10 admin fee the second time. Trains across the LNER network are subject to short-notice cancellations and alterations.

Generally speaking always buy a ticket before you board the train whether at the station or online at your local train operators website such as Chiltern Railways or LNER. If you bought from somebody else please contact them. If you bought your ticket from a station please apply for your refund there. If you bought your ticket here on lnercouk or the LNER App you can apply for a refund directly from your account.

You must do this no more than 28 days after the expiry of the Ticket. If you booked your tickets on our website or app Log into your online account and follow the instructions for Order process and refund applications on the My account screen. Youll need a photocard available from staffed stations or a photo Smartcard available online Paper Season Tickets are valid on all operators services Smartcard Season Tickets are valid on ScotRail and LNER services. The majority of train services will continue to run as scheduled and LNER are doing everything they can to run the full timetable.

Annual Season tickets typically have no refund value after 10 months and 12 days although they are still valid for travel until the expiry date. You can apply for a refund in cases like these just be sure to include your reasons for not being able to travel. If you bought your Season Ticket directly from LNER. Each of our trains has toilets with soap running water and hand dryers so you can travel safely and wash your.

LNER train seat maps. Theres a 10 admin fee if you want a refund. The outward portion of your journey is valid for five days including the issue date and you can use the return portion of your ticket at any time within one calendar month of the issue date. Enter the departure arrival destination and your travel.

If you purchase a Ticket and then choose not to travel you may apply for a refund from the original retailer or Train Company from whom it was purchased unless the terms and conditions of your Ticket advance Tickets for instance indicate this is non-refundable. You must have a sufficient period of validity left on your ticket to claim a refund.

Lner Recognises Those Who Have Served Lner